Kings Jewelry Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Price & Quality4.5
- Shipping & Delivery4.8
- Return Policy4.3
- Customer Service4.0
Recent Customer Reviews (7)
Craig Thompson
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Pedro Melo
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Mary Stultz
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Keira Fraser
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Anna Ribeiro
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Alice Harding
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Peter Gonzalez
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Kings Jewelry Pricing
Fine Jewelry
$395 - $2,750
Sale Items
$750 - $8,050
Kings Jewelry Pros & Cons
Pros
1
Exceptional Customer Service: Known for their attentive, helpful, and professional staff, as highlighted in numerous reviews.
2
Quality of Work: Consistently praised for their high-quality craftsmanship, including custom designs and repairs.
3
Flexibility: Willing to work with customers to create unique pieces, even from existing designs or materials.
4
Value: Offers competitive pricing with the option to take advantage of sales, such as their anniversary sale.
5
Professionalism: Demonstrates a high level of professionalism, ensuring customer satisfaction and trust.
CONS
1
Limited Locations: Primarily based in the Walnut Creek area, which may limit accessibility for those outside the region.
2
No Major Cons: The majority of reviews do not mention significant drawbacks, indicating a strong reputation for service and quality.
Kings Jewelry Features and Benefits
Features
Exceptional Customer Service
Known for their attentive, helpful, and professional staff, as highlighted in numerous reviews.
Quality of Work
Consistently praised for their high-quality craftsmanship, including custom designs and repairs.
Flexibility
Willing to work with customers to create unique pieces, even from existing designs or materials.
Value
Offers competitive pricing with the option to take advantage of sales, such as their anniversary sale.
Professionalism
Demonstrates a high level of professionalism, ensuring customer satisfaction and trust.
Personalized Attention
Customers praise the personalized service, with employees like Marielle and Sheri being particularly noted for their attention to detail and professionalism.
Custom CAD Models
The store offers custom design services, creating CAD models based on customer preferences.
Exquisite Jewelry
The store features a beautiful display of exquisite jewelry, including unique consignment pieces and Tissot watches.
Quick Repairs
The store offers quick repair services, including fixing small repairs without additional charges.
Professional Appraisals
The store provides professional appraisals for jewelry, including detailed assessments of issues and concerns.
Generational Excellence
The business has been thriving through four generations, indicating a commitment to quality and customer satisfaction.
New Store Location
The new store location is convenient, with easy parking options and a welcoming atmosphere.
15-Day Returns
The store offers a 15-day return policy for certain items, providing customers with peace of mind when making purchases.
Easy Access to Wishlist
Customers can register for an account to easily access saved items on their wishlist, enhancing the online shopping experience.